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Call Center Agent - English Language

 

Job description

 

BetConstruct is seeking an active and communicative Call Center Agent with profound knowledge of English language to join our Customer Service team.

 

 

Job responsibilities

 

- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments and requests
- Translate database information about registered bets
 

 

Required qualifications
 
- Native or near native oral and written communications skills in both Non-standard and professional English
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Experience in the field is a plus