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Call Center Agent – Persian Language (Mixed shifts)

Job Responsibilities

. Deliver customer service through online and phone support
. Provide solutions to customers with the help of supervisors from different departments
. Provide detailed information about websites, procedures, payments and requests
. Translate database information about registered bets

Job Requirements

· Excellent knowledge of Persian and Armenian, both spoken and written
. Excellent knowledge of any other foreign language is a must
. Excellent listening and communication skills
. Customer service skills
. Ability to work under strict deadlines and pressure
. Ability to work as a part of a team
. Ability to be patient and understanding
. Experience in the field is a plus